Pre-Information Form
In accordance with Articles 5–6 of the Turkish Regulation on Distance Contracts, we inform you of the following before you place your order:
- Seller: TRUE WAYS TRAVEL AGENCY (LEADERHOMES EMLAK İNŞAAT TURİZM VE TİC. LTD. ŞTİ.), Kızlar Pınarı Mah., Kızlar Pınarı Cad., İlçi Apt. No:70/A, Alanya / Antalya, Türkiye — TÜRSAB A-17771, MERSIS 0608171862500001, [email protected], +9054565688880.
- Service: the tour or excursion displayed on the order summary, with the characteristics, date and duration shown there.
- Total price including taxes: the amount stated on the Checkout screen. No additional fees apply unless explicitly indicated.
- Payment method: credit / debit card via iyzico, with 3-D Secure.
- Performance: the tour will be performed on the date and at the time chosen by the Buyer. The driver / operator will arrive at the pickup address entered by the Buyer in the app.
- Durable medium: this Pre-Information Form, the Distance Sales Contract and the booking confirmation remain available in the "My Orders" screen of the WelcomeApp mobile application at any time after purchase.
- Right of withdrawal: tours have a fixed performance date — the 14-day right of withdrawal does not apply (Art. 15(g) of the Regulation).
- Cancellation rules and refunds: see the Refund Policy.
- Complaints and disputes: Consumer Arbitration Committees and Consumer Courts of the Buyer's place of residence are competent.
- Buyer's data are processed under our Privacy Policy.
By ticking the consent box on the Checkout screen, the Buyer confirms that he/she has been informed of all the above before placing the order.