Pre-Information Form

In accordance with Articles 5–6 of the Turkish Regulation on Distance Contracts, we inform you of the following before you place your order:

1. Seller: TRUE WAYS TRAVEL AGENCY (LEADERHOMES EMLAK İNŞAAT TURİZM VE TİC. LTD. ŞTİ.), Kızlar Pınarı Mah., Kızlar Pınarı Cad., İlçi Apt. No:70/A, Alanya / Antalya, Türkiye — TÜRSAB A-17771, MERSIS 0608171862500001, [email protected], +9054565688880.
2. Service: the tour or excursion displayed on the order summary, with the characteristics, date and duration shown there.
3. Total price including taxes: the amount stated on the Checkout screen. No additional fees apply unless explicitly indicated.
4. Payment method: credit / debit card via iyzico, with 3-D Secure.
5. Performance: the tour will be performed on the date and at the time chosen by the Buyer. The driver / operator will arrive at the pickup address entered by the Buyer in the app.
6. Durable medium: this Pre-Information Form, the Distance Sales Contract and the booking confirmation remain available in the "My Orders" screen of the WelcomeApp mobile application at any time after purchase.
7. Right of withdrawal: tours have a fixed performance date — the 14-day right of withdrawal does not apply (Art. 15(g) of the Regulation).
8. Cancellation rules and refunds: see the Refund Policy.
9. Complaints and disputes: Consumer Arbitration Committees and Consumer Courts of the Buyer's place of residence are competent.
10. Buyer's data are processed under our Privacy Policy.

By ticking the consent box on the Checkout screen, the Buyer confirms that he/she has been informed of all the above before placing the order.